Communications

  • Turning the tide on the ‘post-politician’ era

    15 February 2024

    Chris Criscione highlights some ways he believes local government can – slowly but surely – improve its reputation and communicate better with its residents.


  • No chickening out

    13 February 2024

    There are epoch defining moments in life.


  • Thinking critically in the Rubik’s cube of place

    13 February 2024

    Neil Gibson, facilitator of ADEPT and Amey’s Pioneering, Action-orientated, Creative and Entrepreneurial programme, explains the importance of investing in thought leadership.


  • Oflog chair ‘aware of the systemic pressures’

    05 January 2024

    Chair of the Office for Local Government (Oflog), Lord Morse, has said he wants to ‘set the record straight’ over a controversial interview.


  • Beware the rise of conspiracy theories in our local politics

    08 November 2023

    Conspiracy theories thrive in the absence of transparency and effective communication, says Jessica Studdert. 'Part of the answer must lie in more, not fewer opportunities for public participation in decisions and building buy-in over trade-offs.'


  • Councils try to tackle rising community tensions

    17 October 2023

    Councils have taken a key role as they seek to tackle rising community tensions stoked by events in Israel and Gaza.


  • The colour purple

    11 October 2023

    There are headaches all round at the regular meetings of councils’ communications chiefs, Diary hears.


  • EXCLUSIVE: Council warning over asylum communication

    03 October 2023

    ‘Limited’ Home Office communication over asylum – including poor data sharing - continues to stymie efforts to resolve accommodation problems, councils have warned.


  • MJ Housing: Building communities as well as homes

    11 September 2023

    With £16bn to spend and 9,000 hectares of land, Homes England has a new strategic plan and a mission to work with councils to deliver affordable homes, says Peter Denton.


  • Power of the 80/20 rule

    08 August 2023

    Darren Caveney says the councils with the most clear and consistent communications strategies tend to fare best – and he sets out a simple hierarchy of plans that will lead to success.


  • Tower Hamlets’ golden communications thread

    08 August 2023

    Communications needs to be the business of everyone in a council, and if the service is just treated as a matter of tactics you are doing no more than stumbling along, says Andreas Christophorou.


  • Breaking down public sector silos

    08 August 2023

    A programme in Nottingham is bringing public sector leaders together to better understand how their own challenges relate to the city as a whole. James Rhodes and Jonathan Rycroft explain.


  • Another council halts TikTok use

    17 July 2023

    Another council has decided to stop using TikTok despite data showing more than 23 million people in the UK are on the social media app.


  • Lengthy logo business

    14 June 2023

    Days may be numbered for London’s worst council logo, but remember local government doesn’t always move terribly quickly.


  • Comms should be at your top table

    30 May 2023

    Darren Caveney sets out three of the key reasons why your comms lead should sit on your weekly senior management table


  • Ten steps to rebuilding trust

    30 May 2023

    The MJ’s series on avoiding organisational failure continues with a look at the common ‘get out of jail free’ communication approach when things go wrong, and offers a 10-point action plan to restore trust.


  • The light fantastic

    23 May 2023

    Cornwall Council is the latest in the firing line for being caught leaving the office lights on after everyone’s gone home.


  • Councils warned against banning TikTok

    24 April 2023

    A national body made up of organisations working together to raise the standard of communications in the public sector has warned councils against banning TikTok.


  • Councils ponder TikTok use after bans

    11 April 2023

    Councils are weighing up whether to continue using TikTok after the Cabinet Office and Local Government Association said it was down to them to decide.


  • Cyber attack hits councils

    04 April 2023

    Councils have reported disruption to their call centres after a Cyber attack on outsourcing giant Capita.