Performance alone does not win public trust. While better outcomes matter, public opinion is shaped much more by how services are experienced, communicated and perceived, writes Ben Page.
Repeated experiences among communications leaders in local government raise wider questions about...
Donna Hall asks if Andy Burnham can reconnect power with people.
A Scottish council has been urged to communicate more effectively with residents over financial s...
Salford City Council is the third council to be rated inadequate for its adult social care servic...
Morale among Local Government Association (LGA) employees fell dramatically during the year leadi...
Amanda Barrie and Glynn Barton explain how BCP Council implemented a landmark government trial to...
A lack of transparency in the Best Value system has ‘led to mistrust’ among councils around the G...
Louise Neilan provides a steer to key officers on how to keep councils on the right side of the g...
A poem by a young Chelmsford spoken word artist became the foundation of a two-minute piece of ci...
Senior Home Office officials have told councils they are trying to restore their access to inform...
We are seeking an exceptional Programme Director to lead the final delivery, commissioning and transition into operation of this landmark project. Apply for this job
You will shape and deliver bold priorities that enhance quality of life, strengthen infrastructure, support inclusive economic growth Apply for this job
As Head of Service, you will have the opportunity to make a significant impact on the lives of adults who access support from our services. Apply for this job
We are seeking an exceptional Programme Director to lead the final delivery, commissioning and transition into operation of this landmark project. Apply for this job
You will shape and deliver bold priorities that enhance quality of life, strengthen infrastructure, support inclusive economic growth Apply for this job
As Head of Service, you will have the opportunity to make a significant impact on the lives of adults who access support from our services. Apply for this job