Communications

  • EXCLUSIVE: Councils warn Whitehall of Brexit risks

    16 January 2019

    Councils this week started to formally inform Whitehall about their Brexit risk assessments amid fears of crime spikes, public demonstrations and food bottlenecks.


  • Allied Healthcare winds up council contracts

    23 November 2018

    A major care services provider is winding up all its contracts with local authorities after the regulator warned it was about to go bust.


  • Social media: steering a path

    21 November 2018

    Research by The MJ and the Society of Local Authority Chief Executives shows approximately seven out of 10 council bosses use Twitter for work – but Dan Peters wonders if they are making the most of the ‘huge benefits’ social media can offer


  • Harriss gets top job at Harrow

    19 November 2018

    Harrow LBC has appointed Sean Harriss to be its new chief executive, taking over from interim boss Tom Whiting next year.


  • See the world through the public’s eyes

    13 November 2018

    How can councils embrace emerging technologies to foster a new relationship with the people and communities they serve? Paul Deegan, local public services lead partner at PwC, explores the issue.


  • Local democracy reporters aid transparency

    07 November 2018

    The Local Democracy Reporting Service – the new BBC scheme that attempts to fill the gap in the reporting of local democracy issues – is already having an impact, reports Dan Peters


  • The power of perceptions

    31 October 2018

    Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fletcher-Brown says what works in commerce could also be usefully applied in public services


  • Riordan calls for social media abuse clampdown

    11 September 2018

    One of local government’s most active Twitter users has urged social media sites to act to eradicate abuse aimed at public figures.


  • Telling the truthful story of local government finance

    04 September 2018

    Our ability to communicate in different ways with residents is something we are aware of but in today’s financial climate we don’t seek to enrich our conversations with customers, writes Tony Kirkham.


  • We’re Going to Need a Bigger Boast

    16 August 2018

    We must be grateful in these quiet days of August that many hard-working folk in local government continue to slave away at their desks.


  • Rubbish jokes

    16 August 2018

    Diary has often been known to crack a fair few bad jokes in its time.


  • Brum 'not tackling issues quickly enough'

    29 June 2018

    ‘Crucial issues’ with the running of Birmingham City Council raised by Lord Kerslake in a report four years ago have ‘not been tackled quickly enough,’ the authority has been told.


  • Communications – an engaging issue

    27 June 2018

    Effective communication and engagement is a big challenge in an era of instant, accessible news. Jo Miller explains how proactivity and actually listening to people is a massive step in achieving this feat.


  • Click me baby one more time

    25 May 2018

    Everybody’s inboxes are currently packed with emails urging them to opt in, sign up or re-register, spurred by the new General Data Protection Regulation (GDPR).


  • Social media can be a distraction as well as a useful tool

    16 May 2018

    Allen Graham argues it is important to maintain a focused communication presence within an organisation while being sure not to get stuck on fads or fashions.


  • Wanna hook up?

    23 April 2018

    Council press teams are used to being reactive on Twitter, but how would your local authority respond to a mysterious suitor asking if it wanted to ‘hook up’?


  • Council vows to improve 'volatile' relations

    13 February 2018

    Maldon DC has vowed to improve ‘volatile’ relations between members and senior officers after a second peer challenge review identified concerns.


  • Solving the communications conundrum

    05 December 2017

    Trust a journalist? Alex Bailey says independent and trustworthy scrutineers can revitalise an authority’s presence and deliver your message with clarity


  • Making a statement: why you shouldn't dodge interviews

    05 December 2017

    The practice of giving the media a statement rather than putting up candidates for interviews risks undermining trust in public organisations and senior figures. Mark Fletcher-Brown explains.


  • 'Toxic fake news' and 'Airbnb culture' impacting community cohesion

    29 November 2017

    Community cohesion efforts in the heart of London are being undermined by a surge of fake news, population churn and the increasing use of lettings apps, according to a new report.