IMPROVEMENT

Peers praise 'effective and visible' Croydon leadership

Croydon panoramic © Asset Assurance/Shutterstock

Croydon panoramic © Asset Assurance/Shutterstock

Croydon LBC has ‘effective and visible' political and managerial leadership, Local Government Association peers have found.

A corporate peer challenge report said chief executive Katherine Kerswell and executive mayor Jason Perry were ‘well-respected' and provided ‘strong, visible leadership' to the council.

Kerswell, who joined as an interim in September 2020 before being appointed permanently in July 2021, was described to the peer team as ‘honest, engaging and caring'.

Peers said the relationships between Kerswell and Mayor Perry, and between cabinet and Croydon's corporate management team (CMT), were ‘positive and effective, underpinned by mutual respect for their respective roles and trust'.

The report read: ‘Members of the CMT operate well together as a cohesive and supportive body, and are highly thought of internally and by external partners.

‘Member-officer and member-member relationships across the council are generally mature and respectful.'

Peers said the council had an ‘ambitious vision for the borough, with clear corporate priorities' – two years after Croydon issued its third section 114 notice.

They continued: ‘The council has clearly made significant progress is responding to the issues flagged and there is now stable leadership across the organisation. 

‘The peer team was impressed with the scale of change the council has achieved over the last four years, but noted that, despite these improvements, generally residents and local people are not yet seeing a lot of tangible evidence of improvement and delivery externally.'

The report said the council's organisational culture now recognised the importance of good governance after a report in the public interest had found ‘weak underlying arrangements'.

However, it highlighted that ‘some staff still feel reticent to challenge managers and share concerns' and there was ‘more work for the council to do to ensure that it is responsive and able to deliver service improvement and rebuild trust with residents'.

Mayor Perry said: ‘There is much more still to do. After everything that has happened at Croydon in the past, there is understandably some way to go to rebuild trust with residents.'

 

IMPROVEMENT

Place is dead, long live Place!

By Stephen Moir | 30 June 2025

It’s time to embrace the opportunity of reform to really put place to the forefront of all that we do, argues Dr Stephen Moir.

IMPROVEMENT

The secret ingredient is community crowdfunding

By Frank Kibble | 27 June 2025

In London Climate Action Week, Frank Kibble explains how everyday climate activism is being being funded by communities - with support from their council.

IMPROVEMENT

With opportunity comes great responsibility

By Laura Murphy | 27 June 2025

Laura Murphy and Andrew Stilwell look at the importance of strong, collaborative leadership as organisations navigate through this new era of digital transfo...

IMPROVEMENT

We're ready to lead

By Joanna Killian | 27 June 2025

Ahead of the LGA Conference, Joanna Killian says the sector should take confidence in how far it has come and the potential that lies ahead, and that its fut...

Dan Peters

Popular articles by Dan Peters