Title
IMPROVEMENT
Safeguarding failure at Haringey
By William Eichler | 02 October 2025
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haringey LBC, where hundreds of police welfare reports have gone unread.
HOUSING
Ombudsman reports improvement in housing complaints
By William Eichler | 23 September 2025
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
HEALTH
Ombudsman calls for Royal Commission for social housing
By William Eichler | 23 January 2024
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
Assistant Director Children’s Partnerships and Sufficiency
£100,545 to £111,533 plus relocation support
North Yorkshire is England’s largest county and a beautiful, vibrant place to live and work. Apply for this job
Deputy Chief Executive – Corporate & Communities
£146,697
As Deputy Chief Executive – Corporate & Communities, you will guide cultural transition, manage competing priorities Apply for this job
Assistant Director Communications
£104,784 - £110,703pa (Inclusive)
Ealing is one of London’s most dynamic and diverse boroughs, home to vibrant towns, strong communities and major regeneration opportunities. Apply for this job
Assistant Director Children’s Partnerships and Sufficiency
£100,545 to £111,533 plus relocation support
North Yorkshire is England’s largest county and a beautiful, vibrant place to live and work. Apply for this job
Deputy Chief Executive – Corporate & Communities
£146,697
As Deputy Chief Executive – Corporate & Communities, you will guide cultural transition, manage competing priorities Apply for this job
Assistant Director Communications
£104,784 - £110,703pa (Inclusive)
Ealing is one of London’s most dynamic and diverse boroughs, home to vibrant towns, strong communities and major regeneration opportunities. Apply for this job
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