Title

Is public service delivery really dead?
IMPROVEMENT

Is public service delivery really dead?

By Ben Page | 22 July 2026

Performance alone does not win public trust. While better outcomes matter, public opinion is shaped much more by how services are experienced, communicated and perceived, writes Ben Page.

LEADERSHIP

The burden of borrowed enthusiasm

By Blair McPherson | 29 June 2026

Blair McPherson says organisations wants managers who inspire others. ‘But if every manager is ex...

SERVICE DELIVERY

Neighbourhood Guarantee: Can councils deliver the visible improvements residents want?

By Ben Page | 03 June 2026

Ben Page says the Government's Neighbourhood Guarantee focuses on the everyday services residents...

REORGANISATION

Turning reorganisation into real transformation

By Jess Browne | 02 June 2026

The councils that get most from local government reorganisation will be the ones that focus on th...

STEVE REED

Reed warns of sanctions over service standards

By Martin Ford | 21 May 2026

Local government secretary Steve Reed has warned of sanctions for councils that fail to meet new ...

SERVICE DELIVERY

Commercial culture is key to a successful LATCo

By Justin Galliford | 16 April 2026

Following the success of last month’s LATCo conference, Norse Group’s Justin Galliford explains h...

SERVICE DELIVERY

Breckland Council: The magic of the ordinary brings us all together

By Steve James | 14 April 2026

It is the everyday quiet work of districts that builds trust between residents and council and co...

SERVICE DELIVERY

Local talent, local control, local savings

By Caroline Wheller | 09 April 2026

Caroline Wheller looks at the benefits of joint venture models in delivering services

REORGANISATION

LGR: The importance of a clear narrative

By Amardeep Gill | 30 March 2026

On reorganisation, the Government has shown a willingness to accept variation. But that flexibili...

APSE

It is local councils that remain the UK's fourth emergency service

By Mo Baines | 26 March 2026

Mo Baines says there are warnings that we may need to resort to rationing supplies to protect eme...

FINANCE

The overnight visitor levy could be a gamechanger for growing tourism in London

By Cllr Claire Holland | 24 March 2026

Claire Holland says the overnight visitor levy must benefit London’s local services and help driv...

frederica-diamanta

Team Leader - Electrical Engineering/Street Lighting

£51,356 - £55,539 per annum

Are you an experienced Street Lighting Engineer who would be interested in joining an award-winning team Apply for this job

North Yorkshire Council

Partnership Director - Central Pool

£83,576 - £95,386

Shape the future of one of the UK's largest public sector investment partnerships Apply for this job

West Midlands Pension Fund

Development Management Team Manager

£51,356 - £55,539

Lead major planning decisions. Influence growth. Shape the future of North Yorkshire! Apply for this job

North Yorkshire Council

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frederica-diamanta

Team Leader - Electrical Engineering/Street Lighting

£51,356 - £55,539 per annum

Are you an experienced Street Lighting Engineer who would be interested in joining an award-winning team Apply for this job

North Yorkshire Council

Partnership Director - Central Pool

£83,576 - £95,386

Shape the future of one of the UK's largest public sector investment partnerships Apply for this job

West Midlands Pension Fund

Development Management Team Manager

£51,356 - £55,539

Lead major planning decisions. Influence growth. Shape the future of North Yorkshire! Apply for this job

North Yorkshire Council

See More Jobs