Title
OUTSOURCING
Only a pragmatic approach to service delivery will bring effective change
By Justin Galliford | 03 September 2026
Insourcing battles will not help overstretched councils, says Norse Group chief executive Justin Galliford.
IMPROVEMENT
Is public service delivery really dead?
By Ben Page | 22 July 2026
Performance alone does not win public trust. While better outcomes matter, public opinion is shap...
LEADERSHIP
The burden of borrowed enthusiasm
By Blair McPherson | 29 June 2026
Blair McPherson says organisations wants managers who inspire others. ‘But if every manager is ex...
SERVICE DELIVERY
Neighbourhood Guarantee: Can councils deliver the visible improvements residents want?
By Ben Page | 03 June 2026
Ben Page says the Government's Neighbourhood Guarantee focuses on the everyday services residents...
REORGANISATION
Turning reorganisation into real transformation
By Jess Browne | 02 June 2026
The councils that get most from local government reorganisation will be the ones that focus on th...
STEVE REED
Reed warns of sanctions over service standards
By Martin Ford | 21 May 2026
Local government secretary Steve Reed has warned of sanctions for councils that fail to meet new ...
SERVICE DELIVERY
Commercial culture is key to a successful LATCo
By Justin Galliford | 16 April 2026
Following the success of last month’s LATCo conference, Norse Group’s Justin Galliford explains h...
SERVICE DELIVERY
Breckland Council: The magic of the ordinary brings us all together
By Steve James | 14 April 2026
It is the everyday quiet work of districts that builds trust between residents and council and co...
SERVICE DELIVERY
Local talent, local control, local savings
By Caroline Wheller | 09 April 2026
Caroline Wheller looks at the benefits of joint venture models in delivering services
REORGANISATION
LGR: The importance of a clear narrative
By Amardeep Gill | 30 March 2026
On reorganisation, the Government has shown a willingness to accept variation. But that flexibili...
APSE
It is local councils that remain the UK's fourth emergency service
By Mo Baines | 26 March 2026
Mo Baines says there are warnings that we may need to resort to rationing supplies to protect eme...
Director of Legal & Governance (Monitoring Officer)
Up to £112k
You’ll provide overall strategic direction and professional leadership to our Legal and Democratic Services team Apply for this job
Director of Digital & IT (CDIO)
Up to £122k inc. market supplement
You will establish a clear and ambitious digital strategy, bringing together technology, data, information governance and service transformation Apply for this job
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
Director of Legal & Governance (Monitoring Officer)
Up to £112k
You’ll provide overall strategic direction and professional leadership to our Legal and Democratic Services team Apply for this job
Director of Digital & IT (CDIO)
Up to £122k inc. market supplement
You will establish a clear and ambitious digital strategy, bringing together technology, data, information governance and service transformation Apply for this job
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
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