Title

RECRUITMENT

View from the Hill

By partnering with a search firm that prioritises exceptional candidate experience councils can ultimately achieving their recruitment goals and enhancing their overall effectiveness, says Greg Hayes.

When speaking to authorities about hiring, I always advocate for retaining a search partner for the selection process, not just the search. A positive candidate experience is not just a courtesy to applicants, it also yields significant advantages for the local authority.

It enhances the likelihood of securing top talent. Exceptional candidates are highly sought-after and may not actively seek opportunities. A good search partner spends time understanding candidate aspirations and their push-pull factors, fostering trust and rapport. Search partners provide constructive feedback at multiple points along the way and deliver sensitive messages with compassion. As these candidates can often be engaged in multiple processes, a positive experience can make or break their decision to join a particular council. It also safeguards the council's reputation. News of a negative experience travels quickly, hindering future talent attraction. A search partner ensures professional interactions throughout the process.

Prioritising candidate experience strengthens the employer brand, making it easier to attract and retain talent, ultimately reducing recruitment costs. It will draw desirable candidates, reduce staff turnover, and minimise the time and cost of frequent recruitment cycles.

For local authorities handling executive recruitment internally, ensuring adequate resources and expertise to manage candidate experience is a strategic investment in the council's future. Even with a candidate-centric culture and great training, it is unlikely a council will discover the full picture of a candidate's push-pull factors or what other opportunities they are exploring and how these are prioritised.

By partnering with a search firm that prioritises exceptional candidate experience, local authorities can secure top talent protect their reputation, and strengthen their employer brand, ultimately achieving their recruitment goals and enhancing their overall effectiveness.

Greg Hayes is a director at Tile Hill Executive Recruitment

This article is sponsored content for The MJ

RECRUITMENT

A system for success

By Heather Jameson | 23 December 2025

Luton Council’s bold 2040 vision prioritises jobs, homes and safety. Heather Jameson talks to chief executive Mark Fowler about taking a systems-based approa...

RECRUITMENT

Talent seeks a Challenge

By Jack Sanders | 22 December 2025

Jack Sanders sets the stage for the LG Challenge 2026, spotlighting a competition renowned for producing bold, transformative ideas and reaffirms the endurin...

RECRUITMENT

People, purpose – and power

By Ellen Care | 19 December 2025

Five pioneering councils have teamed up with Collaborate CIC to share insight, solve problems collectively and build their influence – all with a common goal...

RECRUITMENT

Investing in homes that work for councils and residents

By Josie Parsons | 19 December 2025

Delivering homes that are financially sustainable and socially valuable is a priority that’s becoming increasingly challenging. Housing investment discussion...

Greg Hayes

Popular articles by Greg Hayes