Best Practice

Creating a shared city for all

By Martin Reeves and Liz Gaulton | May 6, 2021

Coventry is UK City of Culture 2021 and a Marmot City. Martin Reeves and Liz Gaulton explain how a sustainable, accessible and resilient city centre is being built, with a focus on health and wellbeing.

  • Whole-system commissioning during the pandemic

    By Ewan King and Naheed Chaudhry | April 27, 2021

    Ewan King and Naheed Chaudhry look at how discharge to assess has placed strain on relationships between councils and hospitals during COVID-19 – and at how to rebuild a health partnership with the NHS.

  • How to excel at recycling

    By Ray Figg | April 20, 2021

    What does it take to be a top recycling authority? Ray Figg says the secret to Three Rivers DC’s success doesn’t lie in one magic ingredient.

  • How to help statutory officers do their duties

    By Clare Hardy | April 13, 2021

    Clare Hardy looks at how councils can involve statutory officers effectively in decision-making and help avoid the need to issue section 5 or section 114 reports.

  • Forging a top team in the middle of a crisis

    By Kath O'Dwyer | April 8, 2021

    Recruited during the pandemic, St Helens MBC’s new senior management have only physically met once. But they have created a high performing top team that’s now working hard on reset and recovery. Kath O’Dwyer highlights what has been achieved so far [..]


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Sharing lessons from managing a COVID-19 factory outbreak

Rachel Spencer-Henshall says the response to an outbreak of COVID-19 at a meat processing factory in Kirklees was ‘partnership working at its best’.

Making decisions in cyberspace

With the advent of virtual decision making in local government, Ian Fytche offers insight into how it is working at North Kesteven DC in challenging times.

Planning your way effectively through COVID-19

Brighton & Hove City Council’s adult social care team has created a new interim assessment and support planning framework in response to COVID-19, in partnership with Peopletoo. Richard Cattell and Kirsty Jordan explain.

Leadership in a time of crisis

As councils across the country deal with the fallout from the coronavirus pandemic, Surrey CC chief executive Joanna Killian speaks to Heather Jameson about her experience on the front line of the COVID-19 emergency

Recognising the role of people power

Local communities are often the first responders in an emergency. Mike Adamson explains how the British Red Cross' new report calls for their role to be enshrined in law and help ensure a human-centred approach to disaster response.

Regenerating Rochford’s high street

High streets everywhere are feeling the pinch, but Rochford is experimenting with new ways of increasing visitor footfall and engaging the community. Shaun Scrutton reports