After an intense series of inspections and reviews, Cllr Iain Malcolm reveals how South Tyneside MBC benefited from the opportunity for reflection, and has moved forwards as an organisation.
Revitalising the forgotten borough
Sam Clayden talks to three key figures from Redbridge LBC about managing the massive changes in culture and infrastructure in a place traditionally known for being conservative – with a small ‘c’
Surrendering control can drive success
Mark Andrews argues councils should be less wedded to professional backgrounds in senior roles as he explains how empowering staff, rather than exerting greater control over them, allows for innovation to flourish.