Resilience

BT is working with local authorities across the UK to prepare for one of the most significant network changes in decades: the move from the ageing copper telephone network to modern, digital services.

FINANCE

Transformation is not a one-off project

By Iain Murray | 10 October 2025

Convenient temporary financial fixes may keep authorities afloat, but do not build the foundation...

COHESION

Time to ACT on terrorism

By Dr Amy Batley | 01 October 2025

A new counter-terrorism system – ACT for local authorities – puts the emphasis on five areas of...

LEADERSHIP

Taking a cue from the chief

By Blair McPherson | 22 September 2025

Organisations are like people and the person they are most like is the chief executive, says Blai...

FINANCE

Councils can't wait for reform

By Joanne Pitt | 22 September 2025

Drawing on assurance work by CIPFA, Joanne Pitt sets out the challenges driving the growing relia...

EMERGENCY PLANNING

All of England's LRFs to take part in pandemic exercise

By Martin Ford | 11 August 2025

All of England’s Local Resilience Forums (LRFs) will take part in a simulation exercise designed ...

COVID

Pandemic pandemonium

By Martin Ford | 31 July 2025

Exercises carried out to prepare for another potential pandemic have uncovered a litany of challe...

Building resilience from the ground up

By Helen Hinds | 21 July 2025

Skills and training are central to the delivery of the resilience agenda in local government, say...

RESILIENCE

EXCLUSIVE: Resilience warning over shelter and evacuation plans

By Dan Peters | 10 July 2025

Emergency shelter and evacuation plans may be insufficient in a worst-case scenario crisis, Local...

EMERGENCY PLANNING

Rallying around risk prevention

By David Arminger | 16 June 2025

A explosion in Worksop triggered a huge response that proved how effectively the sector is able t...

CYBER SECURITY

A grab-bag of support

By Sarah Slate | 30 April 2025

A new tool is available to strengthen local government’s collective resilience against cyber thre...

Head of Business Operations and Customer Services

Up to £69,070

Deliver Excellence for Our Region – Lead EMCCA’s Business Operations and Customer Services Apply for this job