A new website and a new mindset
The way Teignbridge DC went about overhauling its new website has sparked a new way of thinking, says Nicola Bulbeck.
Worcs CC staff hit by payroll system issue
A director responsible for implementing a new payroll and human resources system has left after the rollout was hit by problems.
Sharing the lessons of malware
With cyber attacks on the rise, Richard Wills explains how Lincolnshire CC is drawing on its first-hand experience of hacking to strengthen its resilience for the next time.
Success of health integration hinges on data sharing
Resolving data-sharing challenges is critical to the success of health and social care integration, the Government has been told.
Poole and Bournemouth to work together
Poole and Bournemouth Councils are planning to combine back office services as part of plans to save £16m over the next two years.
A failure to communicate
As its name might suggest, the Centre of Excellence for Information Sharing is all about improving information sharing across the public sector.
Capita’s council offer to trial new benefits system software
Councils will be approached by Capita to trial a new automation function that has been added to its benefits software. The new system will enable councils to make their claims process more efficient.
Birmingham enters new ICT deal with Capita
Birmingham City Council is reviewing proposals to dissolve the company that delivers its ICT services.
Sector fury at Vodafone backtrack
Telecoms giant Vodafone has ‘annoyed’ councils by back-tracking on plans to unbundle its services while hiking prices at the same time, The MJ has learned.
Cyber security must be managed and understood at all levels
It is not a question of if we will be threatened by a cyber attack, but when, writes Jo Miller.
The new era of service delivery
Transformation is not a buzzword, nor is it a passing fad, writes Gary Bell.
A cyber step too far
Tiverton Town Council seems like an unlikely target for a trial run of the cyber-attack that hit much of the world’s IT systems.
Councils need to think differently when designing cyber defences
Criminal hackers don’t stick to the rules when they are designing attacks and nor should councils when designing their defences, writes Andrew Muter.
Vigilance urged after cyber hack
Councils cannot be complacent and must continue to invest in cyber-security to cope with the sort of attack that paralysed NHS IT systems, experts have warned.
Communications is everyone's business
Digital has torpedoed the traditional transmit and broadcast mode of media and news outlets and council teams need to be ahead of the game, argues Nicola Bulbeck.
Future Forum 2017: Technology to help improve outcomes and deliver savings
Tim Gregson, Microsoft’s chief technology officer for UK local and regional government, told The MJ Forum how the technology giant is collaborating with Kent CC to keep people out of the system and reduce the burden on the local authority, as Sam Clayden explains
EXCLUSIVE: ‘Silly’ orders hindering key information sharing
Councils are struggling to share key information with NHS trusts and Whitehall because guidance on secure email is being interpreted in a ‘silly’ fashion, The MJ has learned.
We’re getting with the programme
The national approach to safeguarding must be broadened if children’s services departments are to take into account risks from outside the family home, writes Sarah Wright.
Time to diversify digital leadership
It is well established that technology enables people to thrive. But Socitm president Geoff Connell believes diversity throughout an organisation is vital to successful digital leadership.
Advanced deal to kick-start digital overhaul
East Hertfordshire DC has signed a five-year contract with IT firm Advanced to kick-start the digital transformation of its finance operations.