To be smart, councils must first be open
Emerging technologies will allow councils to go beyond the usual glamour associated with them. Abigail Gilbert explains.
Braveheart’s icon blast
They used to make ’em tough and stern in the Scottish Highlands.
Councils join forces to sell ICT services to private partners
Liverpool and Salford City Councils have teamed up to sell ICT services commercially.
Capita chief quits as pre-tax profits plunge 33%
The chief executive of outsourcing giant Capita, Andy Parker, has stepped down following a 33% drop in pre-tax profits, which the firm blamed on Brexit.
53% of London’s 30 boroughs plan to replace IT systems
More than half of local authorities in London are planning to replace their IT systems, according to new research.
Preparing for next year’s data regulation overhaul
Jos Creese explains why councils should get ready for the game-changing General Data Protection Regulation that comes into effect in 2018.
Finding solutions from within
Embedding data analysts in local authorities is increasingly becoming the norm. Dr Anuschka Muller encourages directors and chief executives to use internal analytical teams as a key consultancy partner
Digital transformation is helping to revolutionise the way many older people live, but Nigel Lynn warns those offline are at serious risk of being left behind
Authorities’ spending on outsourced IT is up 75%
Local authority spending on outsourced IT services soared by 75% last year, new figures have suggested.
Voice telephony – a path to savings and improved services
Many council telephony systems are costly on-premise systems maintained by external partners, but Freddy Kanter explains how Boston BC has revolutionised its system, improved outcomes and made savings.
Making the web work for us
By transforming its website procurement, Tewkesbury BC managed to save thousands of pounds and improve customer services. Graeme Simpson explains how
Capita’s out as authorities join forces on IT
Southwark LBC has announced plans to wind down its current IT contract with Capita and instead join forces with two other local authorities.
Legal action delay for Glasgow IT contract
Work on Glasgow City Council’s potential new IT contract with CGI has been put on hold following threats of legal action from the current provider, Serco.
Handling fake news and misrepresentation online
Rushcliffe BC was recently the victim of a viral social media campaign. Allen Graham asks how councils can create a headline as attention-grabbing as the supposed scandal
Dark side of the digital age
The digital revolution promises to transform the way local government operates, but at a recent The MJ/Heat Software round table, council chiefs discussed the darker side of the new age. Dan Peters reports
Remodelling care for the digital age
Jos Creese makes the case for scaling up local digital care solutions while avoiding a repeat of the mistakes of the past
Data analysis is no croaking matter
Data has sprung up the local government agenda in recent years. Tom Symons says it will take more than just good analytics if councils are going to create genuine social impact
Let’s embrace the next steps
Matthew Cain looks at the challenges that must be faced as Hackney looks towards a truly digital future for its residents.
Transformation is dead
Transformation is the word on everyone’s lips, but Simon Parker argues the big wins are not in the technology, but in the human relationships it enables.
An intriguing dilemma
The evolving technological landscape the nuances around procurement will present councils with an interesting new challenge, says Adele Taylor.