Transformation

BT is working with local authorities across the UK to prepare for one of the most significant network changes in decades: the move from the ageing copper telephone network to modern, digital services.

Threading the needle of cheaper and better isn't about efficiency and automation

By Dr Catherine Howe | 22 October 2025

During this time of transformation, design of technology needs to be in lockstep with the design ...

PRODUCTIVITY

How productive is local government – and are there any savings left?

By Jeremy Cooper | 15 October 2025

As the sector awaits the launch of the Local Government Outcomes Framework, how ready is local go...

HEALTH

Breaking the cycle

By Matthew Taylor | 14 October 2025

Can local government protect the vision of the 10-year plan from the pressure of day-to-day NHS d...

INCLUSIVE GROWTH

A golden opportunity for growth

By Heather Jameson | 24 September 2025

Lambeth’s plan for inclusive growth ‘isn’t a superficial, quick win’. The borough is determined t...

TRANSFORMATION

The relationship between the centre and local councils has to be earned.

By Mo Baines | 19 September 2025

A panel session at APSE's recent annual conference highlighted that the sector faces constraints...

REORGANISATION

The four-unitary model in Hants and the Isle of Wight creates a stable platform

By Gill Kneller | 19 September 2025

A four-unitary model in Hampshire and the Isle of Wight balances ambition with realism, innovatio...

PAY

Levelling the paying field

By Martin Ford | 17 September 2025

With a host of newly-minted unitaries set to spring up around England in the coming months and ye...

REORGANISATION

A chance to 'do better'

By Jenni Lloyd | 16 September 2025

With the appointment of a new minister, Jenni Lloyd says MHCLG has an opportunity to refocus reor...

TRANSFORMATION

ICBs may be given longer to make redundancies, says NHS chief

By Lee Peart | 11 September 2025

Integrated Care Boards (ICBs) may be given longer to make redundancies due to an impasse over fun...

FUTURE FORUM

Future Forum Midlands: Councils urged to be transformational under LGR

By Paul Marinko | 10 September 2025

Councils facing local government reorganisation (LGR) have been urged to focus on ‘the transforma...

Head of Business Operations and Customer Services

Up to £69,070

Deliver Excellence for Our Region – Lead EMCCA’s Business Operations and Customer Services Apply for this job