Transformation

  • Another route to reform?

    19 September 2021

    Dealing with multiple emergencies, and a funding crisis with nothing but challenging times ahead, local government needs reform more than ever. Paul Abraham explores what a practical evolution of public services could look like and what steps we can take in the short-term to get us there


  • ‘No evidence’ integration improves healthcare

    03 September 2021

    New analysis of health and care integration pilots has questioned the benefits they bring about.


  • SEND children being left behind by council

    31 August 2021

    Children with special educational needs are being left behind by council services across Bournemouth, Christchurch and Poole, inspectors have found. 


  • Digital Innovation delivers COVID-19 test success

    24 August 2021

    Clever design using low-code digital tools was key to developing an effective public COVID-19 test booking system for Wigan’s residents, says Steve Baldwin.


  • Climate change: ‘community is the new COP’

    19 August 2021

    Sharon Kemp says to have any meaningful impact on the global climate crisis ‘we need sustained leadership, commitment and action at a local, regional, national and international level’.


  • How can procurement drive digital transformation?

    17 August 2021

    Procurement can set the tone and determine the successful outcome of a digital transformation project; getting it right will reap dividends further down the line, says Craig Elder at Browne Jacobson.


  • The digital journey: From baby steps to giant rewards

    17 August 2021

    Councils embracing smart technologies are making better use of the data they already hold and transforming the relationship with local communities, says Civica.


  • Don’t panic! We’ll still collect your bins!

    16 August 2021

    Brian Norris and Rob Bradshaw look at communicating budgetary restraint in local government. Clarity, transparency, and a clear focus on residents’ priorities are key, they say.


  • Levelling up is taking shape

    10 August 2021

    A White Paper aimed at boosting local recoveries is expected later this year. Three strategic economic opportunities in the East Midlands represent what levelling up and building back better are all about, says Richard Carr.


  • How will neighbourhoods look post-pandemic?

    04 August 2021

    As the country attempts to recover from the impact of COVID, ‘place’ is currently being prioritised. Kate Wilson says those with good local leadership and the best talent will emerge in the best position to cope with the economic fallout.


  • Supporting the most vulnerable in Herts

    02 August 2021

    Hertfordshire CC is investing £9.6m to support its most vulnerable residents in overcoming the repercussions of the pandemic. Scott Crudgington explains why the council is determined to remain ‘a county of opportunity’ for all.


  • Putting the buzz back into our high streets

    02 August 2021

    Stephen Cox looks at the changing face of the high street and town centres in a post-COVID world and says there is hope we are about to enter a period of real transformation.


  • PwC to help Nottingham transformation vision

    28 July 2021

    Nottingham City Council will pay consultancy PwC £400,000 to help draw up its ‘vision for what it wishes to achieve through transformation’.


  • Building on a culture of innovation in Kingston

    28 July 2021

    Kingston RLBC learned lessons from its COVID response that will change both the jobs staff do in future and where those roles are based. Tessa Cole talks to Ann McGauran about ‘a real shift and disruption in working practices’.


  • Creating the new normal

    27 July 2021

    George Thorley looks at our nations’ challenges as they start to look beyond the pandemic. He argues for the strengthening of the role of local government as a key component of the new normal.


  • Human Learning Systems’ public service for the real world

    21 July 2021

    Dawn Plimmer explores what an approach focused on making the process of change more human has to offer as an alternative way of organising public services.


  • Ongoing channel shift is the future

    21 July 2021

    'I think we need to focus on putting more time, effort and thought into our digital channels and only help customers in person when they really need us', says chief executive of East Hampshire DC and Havant BC Gill Kneller.


  • There's never been a better time to consider the future role of councils

    21 July 2021

    We now have a golden opportunity to build on the lessons learned during the pandemic and elevate our organisations so they are 'even more interventionalist, proactive and relevant come 2030', says Nicola Beach.


  • Walsall's £29m savings plan suffers delays

    20 July 2021

    The council’s flagship £28.9m savings programme has been hit by delays as COVID-19 continues to take its financial toll on the sector.


  • Carpe Diem - Seize the Day

    19 July 2021

    Chief executive at Cratus, Nick Kilby, has been judging the finalist for the Community Heroes Award for The MJ Awards. He says the experience left him feeling ‘emotional and heartened’.