Transformation

  • New management roles to reflect changed emphasis

    09 December 2019

    Durham Council is to create two new roles in its senior management team, partly to reflect the growing importance of climate change and the environment.


  • Once upon a place...

    27 November 2019

    Susan Parsonage says the stories local leaders tell have tremendous power to remind us of our common purpose of transforming lives and places.


  • Lessons learned from two years of the State of Transformation

    13 November 2019

    Benjamin Taylor reviews the landscape of local government transformation over two years of case studies, conferences and academies. The picture that emerges is both a depressing and inspiring one.


  • Learning to lead is essential to the future

    13 November 2019

    Nadira Hussain asks how the sector can future-proof continuous improvement when technology and ‘need’ evolve all the time.


  • Welsh Government announces £500,000 a year for digital officer

    01 November 2019

    Local authority leaders in Wales have welcomed an announcement that the Welsh Government will pay £500,000 per year towards the cost of a local government digital officer.


  • Shaping a 21st century Jersey

    29 October 2019

    Charlie Parker arrived in the top job at the States of Jersey determined to bring in a programme of change. Heather Jameson talks to him about the scale of the task he faced and what he’s achieving.


  • Why telling a straight story matters

    29 October 2019

    How do you create the compelling narrative that in the first case secures funding, but also engages people who need to change how they think and what they do, asks Tracie Langley. Sometimes reality is just too complex - 'so simple narratives work'.


  • Improvement board formed for troubled council

    29 October 2019

    The Welsh Government has formed an improvement board to oversee changes at Merthyr Tydfil CBC after a review into the troubled council.


  • Nine myths about your council’s digital transformation

    23 October 2019

    Michael Taylor drives customer expansion in the UK for novoville, the citizen engagement and digital transformation expert with over 50 clients in 3 European countries. Here he analyses some of the common digital fears that councils harbour.


  • Wigan’s next chapter

    23 October 2019

    The success of Wigan MBC’s 2013 Deal has prompted the council go one step further with Deal 2030. Alison McKenzie-Folan explains.


  • Sheffield shows its Heart

    23 October 2019

    John Mothersole explains how a smart approach to investment and development is promoting high street recovery in Sheffield


  • How to get the edge

    23 October 2019

    In The EDGEWORK Manifesto, Impower makes the case for a new approach to public sector leadership and consultancy, and explores the difference between ‘complicated’ and ‘complex’ issues. Ann McGauran reports


  • Time for transformation

    17 October 2019

    Chair of Solace Gavin Jones tells local government to reverse public services’ polarity that sees demand as a drain rather than a resource.


  • We're now a better organisation

    15 October 2019

    Lawrence Conway says Lakeland DC's transformation programme Customer Connect has resulted in a better organisation, 'with a future and vision we all share and all work towards'.


  • The Northants transformation challenge

    09 October 2019

    Northamptonshire CC still has huge challenges, explains Paul Helsby – but the difference is that everyone is working together to create financial sustainability.


  • Engaging with our partners

    08 October 2019

    We need to be engaging in a better way with local businesses in our areas so they understand how local authorities work, says Adele Taylor.


  • New leadership role to boost place-based working

    02 October 2019

    Local government’s sole representative on the new National Leadership Centre’s (NLC) board wants to use her role to boost place-based ways of working.


  • Be clear on the service benefits of digitisation

    18 September 2019

    Tracie Langley says digitisation is 'worth every single penny' - but it is the service redesign that gives the benefit, not just a shiny new system.


  • Capita to pay Real Living Wage from April

    13 September 2019

    Capita has said it will pay all UK employees a minimum of the Real Living Wage from April, increasing the salaries of almost 6,000 employees.


  • Putting community at the heart of decision-making

    11 September 2019

    Cllr Jonathan Slater and James Lee talk to Ann McGauran about Lewisham LBC’s Neighbourhood Community Infrastructure Levy strategy, and what makes it unique.